TourWriter is looking for a New Client Implementation Manager

If you are interested in applying for the position, please apply via Seek here

If you have any questions regarding the role, please contact Glenn Campbell on careers@tourwriter.com

Fifty clients, fifteen countries for TourWriter!

Fifty clients, fifteen countries for TourWriter!

TourWriter, the dynamic New Zealand tour operator software company, announced their 50^th client and arrival into their 15^th country this month.

While New Zealand remains home and retains their focus, overseas markets continue to be a regular source of new clients. The company is increasingly expanding its global footprint, with its arrival in a 15^th country - an endorsement of the value that TourWriter offers FIT and group tour designers, by increasing efficiencies and processing speed for clients, and allowing them to produce professional looking itineraries in minutes. The signing of Turkey Travel Centre last month week gives TourWriter representation in New Zealand, Australia, Fiji, Samoa, the Cook Islands, Brazil, India, Holland, Germany, Turkey, Ireland , USA, Canada, Mexico and South Africa.

In line with the expansion, and hiring of Kathy Turner in 2011, TourWriter has recently hired a new programmer and 2 database loaders. They are also currently looking to recruit an Implementation Manager.

TourWriter Managing Director Glenn Campbell commenting on the milestone said  :

“With the US finally finding its’ feet, New Zealand and the rest of the globe are starting to see some return of this lucrative market.  Other emerging markets such as India and China continue to add to worldwide tourist flows, giving further confidence to tour operators.  The key to TourWriter’s success has been the retention of a strong sales and marketing focus, offering a “cloud database hosting service”, and add valued services to tour operators, such as it’s data entry service and ITO Accounting (a stand-alone accounting service focused specifically on the needs of inbound tour operators with a key focus on Xero, the hugely successful NZ cloud based accounting software that is now in 100 countries worldwide). TourWriter continues to invest surplus funds into Software development to expand it’s product offering and attract clients in new markets.

The TourWriter website was redesigned late in 2011 with the assistance of Tomahawk, and that has resulted in the leads for the company surging to such a degree that the leads for the first 3 months of 2012 exceeded the total leads for 2011.  As with most businesses, many of our leads come from our existing client base - New Zealand and Australian Operators who have seen the efficiencies that TourWriter has brought to their business, and who want to share their experiences with their overseas agent network. 

We started TourWriter with the idea of servicing the growing market of niche small to medium sized FIT and small group tour designers, who wanted to look after their clients at a higher level, and stand apart from the bigger tour operators. The internet continues to allow these niche operators to enter the market and grab market share.  If they are serious about growing their business, they soon realize they can’t step back from their business and allow staff to run it for them, without software such as TourWriter.”

TourWriter are looking forward to continuing to expand in 2012. The future looks very exciting and we’re looking forward to the challenges of continuing to take our great Kiwi software to the world!”

TourWriter March 2012 Software Update

TourWriter March 2012 Software Update
TourWriter is pleased to announce their latest update was released this month including some exciting new features including :

- Forward Currency Rates
- Date based booking warning messages
- Enhanced FOC's
- Agent discounts
...and many more exciting features.

The next release is expected in June 2012.

For more information on the latest software release and upcoming releases, please contact support@tourwriter.com

TourWriter's New Website

TourWriter set to reveal New Look Website and Brand

TourWriter continues to flourish and launches a brand new website to showcasing TourWriter and our clients experiences with the product.

TourWriter the leading tour operator software solution for small to medium sized tour operators has unveiled a new and improved website. After considerable research into their existing website they've developed their new site to reflect feedback from customers. With such functions as enhanced navigation and an easier sign up process, customers will find that learning about and getting started with TourWriter just got a lot easier.

Glenn Campbell, Managing Director at TourWriter, said, “We aim to provide customers visiting the new website, with a cleaner look and the ability to get started with TourWriter by utilising a “free trial”. We would like to give our customers a pleasant and streamlined environment whilst they’re trialling TourWriter, as if they were dealing with us face to face.”  This will help us to expand beyond the current 15 countries we are in.

We hope existing and new clients of TourWriter take the time to check out the website and tell us what they think. To view their new look site please visit www.tourwriter.com

TourWriter Appoints Kathy Turner

Tourwriter, is pleased to announce the appointment of Katherine Turner to the newly created role of Business Development Manager. As a key member of the Tourwriter management team, Katherine will be responsible for launching stage 2 of the exciting new Groups Module in the last quarter of 2011, and for providing business integration and training support to new and existing clients.

Katherine’s 20 year tourism industry career began at the airport arrivals counter of Maui Campervans in 1991, followed by a period in Australia with Britz Australia and Travel Online. For almost 10 years, Katherine held the position of General Manager, AOT (NZ) Ltd, the New Zealand division of the Melbourne-based AOT Group Pty Ltd. AOT is one of the region’s leading Inbound Tour Operators, Wholesalers and Online travel specialists.

From 2006-2010 Katherine served on the Board of the NZ Inbound Tour Operator Council (ITOC), including 3 years as Vice President.

Katherine brings to the role a wide range of experience in business operations and management, product development, growth strategy and e-commerce.  The team at TourWriter are delighted to have Kathy as part of the